Intelligent Agent Technology in Supply Chains
نویسندگان
چکیده
Firms are seeking competitive advantages through supply chain management (SCM) to stay competitive in today’s global market. An inevitable endeavor of SCM is to promote information transparency that enables firms to coordinate supply chain activities efficiently to better meet ever-changing customer demand. Effective SCM requires that the underlying information technology infrastructure of the supply chains be intelligent and flexible enough to adapt to market changes quickly. Recent development in agent technology provides new and interesting potentials of innovative SCM. In this chapter, we first review inter-organizational systems that support SCM and the major challenges faced with supply chains. Then we review the agent technology and its potential applications in SCM based on three major dimensions of the intelligent supply chain: Autonomy, Intelligence and Coordination. Finally, we propose an infrastructure necessary to achieve intelligent SCM and point out future research to intelligent SCM.
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